Returns
EXCHANGES
If you'd like to make an exchange, please follow our return policy
RETURN POLICY
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Merchandise can only be returned if purchased online directly from www.onshoreapparel.com
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Merchandise must be returned within 30 days of date purchased. Exception to delay's in delivery
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Merchandise must be in original condition.
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Items listed cannot be made to return for a refund as all items are made to order.
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Shipping charges incurred during checkout are not refundable.
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Any returns made are too be either fixed or resent a new or updated item.
PROCESS TIME
Once your return has been received by our team, please allow up to 7-10 business days to complete. Additional processing time may occur depending on shipping process.
TRACKING YOUR RETURN
You will be notified via email throughout your package journey.
The returns office location for online orders is:
X-Treme Sports Gear Ltd.
Attn. Onshore Apparel
976/21 Soi Sangcham Rama 9 Rd.
Huai Kwang, Bangkok 10310
Thailand
+66 2 641 5461